Safari 4×4 designs and manufactures industry leading aftermarket products to enhance diesel 4x4 vehicles. Established in 1981, our name is recognised worldwide within the 4x4 industry.
We are always on the lookout for talented and ambitious individuals to join the Safari 4x4 team. From administration to engineering, manufacturing and mechanical roles, new opportunities are advertised here as they become available.
Location:Croydon South, Melbourne VIC
Position:Full time
Hours:8am - 5pm, Monday to Friday
Role responsibilities will include, but are not limited to:
- Provide technical support via phone, email and remote access.
- Diagnose and troubleshoot automotive hardware, software and vehicle-related issues.
- Manage and prioritise customer cases, following up to ensure resolution.
- Explain technical information clearly to customers with varying levels of knowledge.
- Identify recurring issues, assist with root cause investigations and escalate complex cases.
- Work with internal teams to deliver timely, effective solutions.
- *Automotive experience is essential, including mechanical and/or electrical experience with 4x4 vehicles.
Location:Croydon South, Melbourne VIC
Position:Full time
Hours:8am - 5pm, Monday to Friday
Skills, experience, and role responsibilities will include, but are not limited to:
- Answer sales-related phone calls and emails from Australian and New Zealand customers and dealers.
- Assist with product selection, pricing and availability enquiries.
- Prepare quotations and accurately process sales orders.
- Follow up on enquiries and keep customers informed about their orders.
- Work closely with sales and dispatch teams to coordinate orders and deliveries.
- Maintain accurate customer records and sales information.
- Refer technical enquiries to the appropriate team.
- Provide day-to-day administrative support to the sales team.
